To adjust the click sound: Hold the right click and oval button above the scroll wheel down until the LED light blinks. The LED lights represent the sound level. The default setting for the sound level is the middle LED light. Cursor has stopped moving. Depending on where your mouse is plugged in it may cause erratic behavior. Though if you were able to use it in the same environment prior without any problems, then this is less likely the cause.
Please plug it directly into the back of the computer for the most effective connection. The short keyboard risers are packaged attached to the long keyboard risers. To use the short keyboard risers, you will have to separate them from the long risers. How can I clean the wrist rests?
The wrist rests can be removed for cleaning and replacement. When cleaning, use gentle agents and products. If you want to replace the wrist rests, please contact us here. What computer systems does Shuttle work with? High Sierra and Mojave users, please click here for installation instructions regarding the new Apple security parameters.
Where can I download settings? We have is a list of downloadable Shuttle settings files available for Windows here and Mac here. Please select the settings for the program you wish to use and see page 5 of the online Shuttle Product Manual for instructions on how to import them. If the program you are using is not listed you may create your own settings using the instructions on page 2 and 3 of the Product Manual, check our Shuttle Forum for user created settings, or contact us for more help.
How can I create custom settings or update current settings? There are two main ways to create settings:. You can create new settings from scratch. Please see the list below for Mac and Windows. How to import downloaded or exported settings. This information can also be found on the Forum here. Choose Import Settings Attachment:. I lost some of the button covers from my ShuttlePRO v2.
Can I order new ones? You can call or email Contour Design, and we would be happy to send out some button covers to you, depending on the make of your Shuttle. Please email us at shuttle contourdesign. Where can I find Shuttle button labels?
You can download the file by clicking this link:. Wrong Settings Being Used Windows. Please make sure that the Shuttle icon is visible in the system tray. If not, it may be hidden. Click the up arrow and drag the Shuttle icon to the system tray. Shuttle not working after rebooting with Windows If your are running Windows 10 the system may automatically switch the Shuttle processes to disable.
Open the task manager, select the startup tab, and look for the Shuttle processes. Task manager processes If the process is currently not running.
Please follow these steps. In the task manger click file and run new task. Then find and open ShuttleHelper. Can you lock the Shuttle to one program? Unfortunately no, the Shuttle works by generating keystrokes that would be automatically directed toward the foreground application.
This applies to both Mac and Windows. Duplicating Macros Windows. The first thing you have to do is show hidden files in Windows. Next navigate to the Macros folder. This will create a copy of the macro in driver. Renaming the file in this folder will not change the name in the driver, so you can leave this alone and rename them in the driver. Repeat the copy and paste steps as many times as you need and make the necessary changes in the driver rename and keystroke changes.
Is there a software development kit for the Shuttle? Yes, please email us your information at shuttle contourdesign.
Someone will contact you with the SDK files. Can the Shuttle work with Android? Big Sur mouse driver Please follow the steps below carefully to properly uninstall any previous Contour Mouse drivers, and install the latest driver. These steps differ from previous instructions we have provided for earlier versions of macOS. Disconnect any Contour device connected to the Mac. Restart the Mac. Open the Contour Mouse disk image. If you received the disk image by email, do not double-click it inside Mail.
Move it to the Desktop first. Find the Contour Mouse app in the disk image and drag it to the Applications folder. Speed up your workflow. Our Jog-Shuttle wheel and customizable shortcut buttons will have you more productive than ever.
Shuttle comes preloaded with settings for over programs and has the ability to create shortcuts for anything.
Timeline Management. Both Shuttle products feature a spring-loaded jog wheel and a shuttle dial. This allows both variable speed timeline scrubbing and an increment-by-increment timeline navigation, allowing you to find the perfect spot for your edit, quickly and efficiently.
On top of that, every short cut for every program is fully customizable to the hotkey of your choice. To save even more time we have built in the ability to assign multiple tasks macros to a single button! App Detection. Our Shuttle Driver can detect which application is currently active and will automatically switch to the corresponding shortcut profile. The cookie is used to store the user consent for the cookies in the category "Other.
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