We do not recommend installing or upgrading the various Intel Wireless Adapters. Intel Customer Support Technician. Copy link. Hello MPink1, Were you able to check the previous post? Regards, Adrian M. Sorry No I have not I will do it today. Thank you. Hello MPink1, Thank you for your response. Did you verify with the Dell if this is a valid wireless card integration for your system? Here is the SSU report. Preview file. Right click on the hardware device you wish to update and choose Update Driver Software 4.
Choose to select the location of the new driver manually and browse to the folder where you extracted the driver 5. If you already have the driver installed and want to update to a newer version got to "Let me pick from a list of device drivers on my computer" 6. Click "Have Disk" 7. It is important that for any important update, be done via your computer manufacturer support page if this wireless adapter is the one that came installed in your computer.
When prompted, choose the option to "Discard settings". Make sure you mark the option to "Delete the driver software for this device". Repeat this process until the OS does not allow deleting the driver, or until the controller shows as Unknown Device. They use different protocols and sometimes different frequencies.
Our Download Center displays latest driver for latest OS version. We reproduce this issue and the IDUU showed distinct drivers. Could you provide more details on this issue.? That could be for many reasons, perhaps installation file downloaded with errors. Trying to download it again as suggest above may resolve the issue.
The drivers on the HP website are Intel drivers, but they are always several versions old. HP support told me it's fine to use drivers from the Intel website. For some reason, it thinks the previous version of wireless driver is the latest version, inconsistent with the website. That appears to be a bug. Also, after installing the latest wireless driver according to the website, the utility thinks the bluetooth driver is the same version as the wireless driver.
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